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EA Coatings Ltd — Privacy Policy

1. Introduction

EA Coatings Ltd (“we”, “us”, “our”) is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your data when you contact us, request a quote, use our services, or interact with our website.

By using our website or submitting your information, you agree to the terms of this Privacy Policy.

2. Who We Are

EA Coatings Ltd
Unit 3 Brunel Units,
Brunel Road,
CO15 4LU
United Kingdom

If you have any questions about this policy, you can contact us at:
Email: (Eacoatings@outlook.com)
Phone: (01255 520008)

3. What Information We Collect

We may collect the following information:

Information you provide directly

  • Name

  • Email address

  • Phone number

  • Company name (if provided)

  • Details about your coating, blasting or spraying enquiry

  • Photos of items for quotation

  • Any other information submitted through forms, messages, or calls

Information collected automatically

  • IP address

  • Device information

  • Browser type

  • Pages visited on our website

  • General location data

This information is collected through standard website analytics.

4. How We Use Your Information

We use your information to:

  • Provide quotes for our services

  • Communicate with you about your enquiry

  • Arrange collections, jobs, bookings and deliveries

  • Improve our services and website

  • Comply with legal obligations

  • Maintain internal records and job tracking

We do not sell your data to third parties.

5. Legal Basis for Processing

We process your data under the following lawful bases:

  • Legitimate interest (responding to enquiries and running our business)

  • Contract (providing quotes, completing work you’ve asked for)

  • Consent (when you submit an online form)

  • Legal obligation (for tax, invoice and accounting purposes)

6. How We Store & Protect Your Data

We take steps to keep your data secure, including:

  • Secure business systems

  • Restricted access

  • Encrypted devices where applicable

  • Only retaining data for as long as necessary

We follow UK GDPR and Data Protection Act 2018 requirements.

7. Sharing Your Information

We may share your information with:

  • Payment processors

  • Delivery/collection services

  • Accounting and administrative tools

  • IT and system providers

We do not share your data for marketing purposes.

8. How Long We Keep Your Data

We retain:

  • Enquiry emails: up to 12 months

  • Job records/invoices: up to 7 years (legal requirement)

  • Photos or job details: until your project is completed

9. Your Data Rights

Under UK GDPR, you have the right to:

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Object to processing

  • Restrict processing

  • Data portability

To exercise any rights, email us at: (your email)

10. Cookies & Website Tracking

We may use cookies or analytics tools (like Google Analytics) to:

  • Track website performance

  • Improve user experience

  • Understand how visitors use our site

You can disable cookies in your browser at any time.

11. Changes to This Policy

We may update this Privacy Policy when required.
Any changes will be posted on this page with an updated “Last Updated” date.

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